The Firmware/Software/Hardware package is the standard contract in Micropross maintenance services portfolio, when the initial HM warranty is over. It includes Firmware/Software updates and world class technical support, but also Hardware coverage, in order to cover the repair of any hardware failure.
Keeping repair costs under control is something capital when you work with yearly budgets. By having your tool covered by a Hardware extended warranty, you will avoid any surprise if you face an issue, and don’t lose time with administrative Purchase Orders processes.
The FW/SW/HM package is definitely the right choice to get full support with a controlled budget, as you will keep in touch with our experts, receive regular updates, and enjoy the HW repair fees included.